Protecting your privacy online is very a high priority of RAMware LLC, PRA Government
Services, LLC (d/b/a Revenue Discovery Systems (RDS)) and MuniServices, LLC. The
following policy statement outlines how your information will be handled while using
We collect the following information in order to measure the number of visitors
to the different sections of our site and to help make our site more accessible
and useful to visitors:
The recording of the above information does not tell us who is accessing our site,
but rather how a visitor travels through our site. Information is used to determine
what is of the most and least interest, times of peak usage, and missing or broken
links. We use this information to provide us with the best possible information
- The Internet Protocol Address. The Internet Protocol address is a numerical identifier
assigned to either your Internet service provider or directly to your computer.
- The type of browser and operating system you used.
- The date and time you visited this site.
- The Web pages you accessed during your visit.
- The Web site which referred you to this site.
- Any words you used to search this site.
Secure applications provide the opportunity to create a PIN to access or submit
personal information. You should not divulge your PIN to anyone. We will never ask
you for your PIN in an unsolicited telephone call or e-mail. When you have finished
with any PIN protected application, we recommend you exit the page.
Information Submitted Through the Internet
Our website offers the opportunity to ask questions, request information, or obtain
other services. Use of these options is voluntary. By furnishing requested information,
you are deemed to have consented to our use of your data. We will use the information
you provide only for the reasons you provided it. Your personal information will
not be retained any longer than is necessary to provide the requested service and
will not be sold or shared with any other non affiliated party except as required
If during your visit to our web site you send an e-mail message, the message and
e-mail address may be retained by the server. This may be used to respond to you,
to address issues you identify, to further improve our web site, or to forward the
e-mail to another agency for appropriate action. The confidentiality of Internet
transactions is not guaranteed.
We advise against sending any personal information in an e-mail. We will not e-mail
account related or other personal information as part of our response to you unless
specifically requested by you. We advise that you contact us via e-mail, but include
your daytime telephone number for our staff to contact you directly to gather personal
information regarding your account(s).
We provide links to various external web sites. We have no responsibility for content
or presentation of such external web sites. By linking to an external web site,
we do not endorse its products, services, accuracy or security policies. Once you
pass to another web site, not maintained by us, you are subject to the terms and
conditions of that web site.
Information provided on our web site is intended to allow immediate access to public
information. While all attempts are made to provide accurate, current and reliable
information there is a possibility of either human or mechanical error. We expressly
deny any warranty of the accuracy, reliability or timeliness of such information.